We want to make it as easy as possible for you to be able to get up and running with your new website and this invariably requires an element of help and support from us during the first few weeks of launch.
Each new website that we design and build comes with a free, thirty day support package which means that you are covered initially for anything that wasn’t previously taken into account, and to update and tweak the site. But what happens after the thirty days have expired following the launch and sign-off of your new site?
We offer a range of support packages and contracts to suit all site types and budgets.
If your site is largely static with few updates, then signing up for a retainer is probably not for you – don’t worry though, we will deal with your requirements on a job-by-job basis.
At the other end of the scale, your site may require regular help and support from us, with ongoing assistance in terms of design and further developing your site and system. You may require a more immediate turnaround and not want to spend time specifying, agreeing prices, raising purchase orders and waiting for our team to become available – and when that is the case a rolling contract with our team spending a set number of hours dedicated to your site and project can be the ideal solution.
We do also offer an ‘in between’ option, which allows you to bulk-purchase studio time in advance – giving you the benefits of immediate turnaround without the obligatory commitments of a support contract. Further information on all of these options is available in our support brochure.
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Just tell us a few basic details and we’ll do the rest... give us 24 hours.
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